The Study of Employee Engagement Antecedents and the Effect on Organizational Commitment Hospitals in Banten
Keywords:
organizational commitment, perceived organizational support, employee engagement
Abstract
This study aims to analyze the effect of perceived organizational support on organizational commitment mediated by employee engagement in hospitals in Banten. Data were collected from one hospital in Banten, and samples were taken using google form totaling 65 respondents. The sampling technique in the study used random proposal sapling. The results of this study indicate that perceived organizational support has a positive direct effect on organizational commitment, perceived organizational support has a direct positive effect on employee engagement, employee engagement has a positive direct effect on organizational commitment, and perceived organizational support has an indirect effect on organizational commitment and is mediated by employee engagement.
References
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Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209–223. https://doi.org/10.1108/13620430810870476
Carifio, J., & Perla, R. J. (2007). Ten Common Misunderstandings, Misconceptions, Persistent Myths and Urban Legends about Likert Scales and Likert Response Formats and their Antidotes. Journal of Social Sciences, 3(3), 106–116. https://doi.org/10.3844/jssp.2007.106.116
Chiang, H. H., Han, T. S., & Chuang, J. S. (2011). The relationship between high-commitment HRM and knowledge-sharing behavior and its mediators. International Journal of Manpower, 32(5), 604–622. https://doi.org/10.1108/01437721111158224
Einolander, J. (2016). Organizational Commitment and Engagement in Two Finnish Energy Sector Organizations. Human Factors and Ergonomics In Manufacturing, 26(3), 408–423. https://doi.org/10.1002/hfm.20664
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Fahrizal, & Utama, I. W. M. (2017). Pengaruh Persepsi Dukungan Organisasi Terhadap Komitmen Organisasional Dan Turnover Intention Karyawan Hotel Kajane Mua Ubud. E-Jurnal Manajemen Unud, 6(10), 5405–5431.
Griffin, W. R. (2004). Manajemen (7th ed.). Airlangga.
Hair, J. F., Sarstedt, M., Pieper, T. M., & Ringle, C. M. (2012). The Use of Partial Least Squares Structural Equation Modeling in Strategic Management Research: A Review of Past Practices and Recommendations for Future Applications. Long Range Planning, 45(5–6), 320–340. https://doi.org/10.1016/j.lrp.2012.09.008
Hair, J. F., Sarstedt, M., & Ringle, C. M. (2019). Rethinking some of the rethinking of partial least squares. European Journal of Marketing, 53(4), 566–584. https://doi.org/10.1108/EJM-10-2018-0665
Hair, J., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
Hair, J., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
Hamdollah, R., & Baghaei, P. (2016). Partial least squares structural equation modeling with R. Practical Assessment, Research and Evaluation, 21(1), 1–16.
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Iqbal Khan, T., Ahmed Jam, F., Akbar, A., Bashir Khan, M., & Tahir Hijazi, S. (2011). Job Involvement as Predictor of Employee Commitment: Evidence from Pakistan. International Journal of Business and Management, 6(4), 252–262. https://doi.org/10.5539/ijbm.v6n4p252
Jalil, S. W., Achan, P., Mojolou, D. N., & Rozaimie, A. (2015). Individual Characteristics and Job Performance: Generation Y at SMEs in Malaysia. Procedia - Social and Behavioral Sciences, 170(March 2016), 137–145. https://doi.org/10.1016/j.sbspro.2015.01.023
Kusumawardhani, H., & Prabawani, B. (2017). Pengaruh Dukungan Organisasi Dan Komunikasi Interpersonal Terhadap Komitmen Afektif Melalui Kepuasan Kerja Sebagai Variabel Intervening Pada Karyawan Bagian Pengemasan Pt. Sido Muncul Semarang, Tbk. Jurnal Ilmu Administrasi Bisnis, 6(4), 1–10.
Logahan, J. M., & Aesaria, S. M. (2014). Budaya Organisasi dan Keterlibatan Kerja terhadap Komitmen Organisasi Berdampak pada Kinerja Karyawan pada BTN – Ciputat. Binus Business Review, 5(2), 551–563. https://doi.org/10.21512/bbr.v5i2.1026
Metria, K., & Riana, I. G. (2018). Pengaruh Dukungan Organisasi Terhadap Komitmen Organisasional Dan Kinerja Pegawai. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 9(7), 2117–2146. https://doi.org/10.24843/eeb.2018.v07.i09.p02
Mohajan, H. K. (2017). Aspects of mathematical economics, social choice and game theory: Jamal Nazrul Islam Research Centre for Mathematical Research. Journal of Economic Development, Environment and People, March. https://doi.org/10.13140/RG.2.2.16589.03040
Muslimat, A., Muhsin, H., Wahid, H. A., Yulistiana, I., Sunarsi, D., Dewi, K., ... & Ilham, D. (2021). Develop Technology Based Multimedia For Indonesian Teachers. Journal of Contemporary Issues in Business and Government, 27(1), 1871-1882.
Nurjaya, N., Affandi, A., Ilham, D., Jasmani, J., & Sunarsi, D. (2021). Pengaruh Kompetensi Sumber Daya Manusia Dan Kemampuan Pemanfaatan Teknologi Terhadap Kinerja Aparatur Desa Pada Kantor Kepala Desa Di Kabupaten Gunungkidul, Yogyakarta. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 4(3), 332-346.
Pujiati, H., Sunarsi, D., Affandi, A., & Anggraeni, N. (2021). Effect of ISO 9001: 2015 Quality Management Implementation in Education on School Performance. Journal of Contemporary Issues in Business and Government, 27(1), 1848-1855.
Purwanti, Y. (2021). The Influence Of Digital Marketing & Innovasion On The School Performance. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(7), 118-127.
Peterson, R. A., & Kim, Y. (2013). On the Relationship Between Coefficient Alpha and Composite Reliability. 98(1), 194–198. https://doi.org/10.1037/a0030767
Putra, I. M. P. A., & Riana, I. G. (2017). Pengaruh Keadilan Organisasional dan Keterlibatan Kerja Terhadap Komitmen Organisasional Pada Karyawan Bounty Hotel-Bali. 6(8), 4422–4451.
Ramdhani, G. F., & Ratnasawitri, D. (2017). Hubungan Antara Dukungan Organisasi Dengan Keterikatan Kerja Pada Karyawan Pt. X Di Bogor. Empati, 6(1), 199–205.
Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: The contribution of perceived organizational support. Journal of Applied Psychology, 86(5), 825–836. https://doi.org/10.1037/0021-9010.86.5.825
Rismanto. (2020). Pengaruh Peresepsi Dukungan Organisasi Terhadap Kinerja Karyawan Dengan Keterlibatan Karyawan Sebagai Variabel Mediasi (Studi Di Universitasi Sarjanawiyata Tamansiswa Yogyakarta ). Jurnal Ekobis Dewantara, 3(2), 1–9. https://doi.org/10.1155/2010/706872
Robbin, S. P., & Judge, T. A. (2014). Prilaku Organisasi (16th ed.). Salemba Empat.
Saadeh, I. M., & Suifan, T. S. (2020). Job stress and organizational commitment in hospitals: The mediating role of perceived organizational support. International Journal of Organizational Analysis, 28(1), 226–242. https://doi.org/10.1108/IJOA-11-2018-1597
Saputra, P. E. W., & Supartha, I. W. G. (2019). Pengaruh Budaya Organisasi Dan Dukungan Organisasi Terhadap Ocb Dimediasi Oleh Komitmen Organisasional. E-Jurnal Manajemen Universitas Udayana, 8(12), 7134. https://doi.org/10.24843/ejmunud.2019.v08.i12.p12
Sarwono J. (2016). Membuat Skripsi, Tesis dan Disertasi dengan Partial Least Square SEM (PLS - SEM). Andi.
Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66(4), 701–716. https://doi.org/10.1177/0013164405282471
Septiawan, F. (2020). THE EFFECTIVENESS OF THE USE OF GOOGLE FORM IN LINEAR LEARNING IN MOTORCYCLE MAINTENANCE LESSONS IN SMKN 1 KOBA. Jurnal Pendidikan Teknik Mesin, 7(2), 129–135.
Sugiyono. (2013). Metode Penelitian Manajemen (Setiyawami (ed.)). Alfabeta.
Suhermin, S. (2012). Pemberdayaan Kerja Profesional Sebagai Mediasi Dukungan Organisasi Dan Pertukaran Pemimpin-Anggota (Lmx) Terhadap Komitmen Organisasional. EKUITAS (Jurnal Ekonomi Dan Keuangan), 16(2), 209–229. https://doi.org/10.24034/j25485024.y2012.v16.i2.2322
Tanudjaja, R. M. (2013). Hubungan Antara Konflik Keluarga-Kerja, Makna Kerja Sebagai Panggilan, Dan Persepsi Terhadap Dukungan Organisasional Dengan Keterikatan Kerja Pada Guru. Jurnal Ilmiah Mahasiswa Universitas Surabaya, 2(1), 1–10.
Aguirre-Urreta, M., & Rönkkö, M. (2015). Sample size determination and statistical power analysis in PLS using R: An annotated tutorial. Communications of the Association for Information Systems, 36, 33–51. https://doi.org/10.17705/1cais.03603
Apuke, O. D. (2017). Quantitative Research Methods : A Synopsis Approach. Kuwait Chapter of Arabian Journal of Business and Management Review, 6(11), 40–47. https://doi.org/10.12816/0040336
Archandar, T. A. (2010). Pengaruh Etika Kerja Terhadap Keterlibatan Kerja Dan Implikasinya Terhadap Komitmen Kerja, Kepuasan Kerja dan Kinerja Perkerjaan pada Karyawan Lembaga Pendidikan Tinggi. Jurnal Manajemen Dan Pemasaran Jasa, Vol. 3, 27–52.
Aubé, C., Rousseau, V., & Morin, E. M. (2007). Perceived organizational support and organizational commitment: The moderating effect of locus of control and work autonomy. Journal of Managerial Psychology, 22(5), 479–495. https://doi.org/10.1108/02683940710757209
Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209–223. https://doi.org/10.1108/13620430810870476
Carifio, J., & Perla, R. J. (2007). Ten Common Misunderstandings, Misconceptions, Persistent Myths and Urban Legends about Likert Scales and Likert Response Formats and their Antidotes. Journal of Social Sciences, 3(3), 106–116. https://doi.org/10.3844/jssp.2007.106.116
Chiang, H. H., Han, T. S., & Chuang, J. S. (2011). The relationship between high-commitment HRM and knowledge-sharing behavior and its mediators. International Journal of Manpower, 32(5), 604–622. https://doi.org/10.1108/01437721111158224
Einolander, J. (2016). Organizational Commitment and Engagement in Two Finnish Energy Sector Organizations. Human Factors and Ergonomics In Manufacturing, 26(3), 408–423. https://doi.org/10.1002/hfm.20664
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived Organizational Support. In Journal of Applied Psychology (Vol. 71, Issue 3, pp. 500–507). https://doi.org/10.1037/0021-9010.71.3.500
Fahrizal, & Utama, I. W. M. (2017). Pengaruh Persepsi Dukungan Organisasi Terhadap Komitmen Organisasional Dan Turnover Intention Karyawan Hotel Kajane Mua Ubud. E-Jurnal Manajemen Unud, 6(10), 5405–5431.
Griffin, W. R. (2004). Manajemen (7th ed.). Airlangga.
Hair, J. F., Sarstedt, M., Pieper, T. M., & Ringle, C. M. (2012). The Use of Partial Least Squares Structural Equation Modeling in Strategic Management Research: A Review of Past Practices and Recommendations for Future Applications. Long Range Planning, 45(5–6), 320–340. https://doi.org/10.1016/j.lrp.2012.09.008
Hair, J. F., Sarstedt, M., & Ringle, C. M. (2019). Rethinking some of the rethinking of partial least squares. European Journal of Marketing, 53(4), 566–584. https://doi.org/10.1108/EJM-10-2018-0665
Hair, J., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
Hair, J., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
Hamdollah, R., & Baghaei, P. (2016). Partial least squares structural equation modeling with R. Practical Assessment, Research and Evaluation, 21(1), 1–16.
Hamid, M. R. A., Sami, W., & Sidek, M. H. M. (2017). Discriminant Validity Assessment : Use of Fornell & Larcker criterion versus HTMT Criterion. Journal of Physics: Conference Series PAPER.
Indayati, N., Thoyib, A., & Rofiaty. (2012). Pengaruh Keterlibatan Karyawan, Budaya Organisasi, dan Gaya Kepemimpinan terhadap Komitmen Organisasional dalam Meningkatkan Kinerja Karyawan ( Studi pada Universitas Brawijaya ). Jurnal Aplikasi Manajemen, 10(2), 344–356. https://jurnaljam.ub.ac.id/index.php/jam/article/view/425/465
Iqbal Khan, T., Ahmed Jam, F., Akbar, A., Bashir Khan, M., & Tahir Hijazi, S. (2011). Job Involvement as Predictor of Employee Commitment: Evidence from Pakistan. International Journal of Business and Management, 6(4), 252–262. https://doi.org/10.5539/ijbm.v6n4p252
Jalil, S. W., Achan, P., Mojolou, D. N., & Rozaimie, A. (2015). Individual Characteristics and Job Performance: Generation Y at SMEs in Malaysia. Procedia - Social and Behavioral Sciences, 170(March 2016), 137–145. https://doi.org/10.1016/j.sbspro.2015.01.023
Kusumawardhani, H., & Prabawani, B. (2017). Pengaruh Dukungan Organisasi Dan Komunikasi Interpersonal Terhadap Komitmen Afektif Melalui Kepuasan Kerja Sebagai Variabel Intervening Pada Karyawan Bagian Pengemasan Pt. Sido Muncul Semarang, Tbk. Jurnal Ilmu Administrasi Bisnis, 6(4), 1–10.
Logahan, J. M., & Aesaria, S. M. (2014). Budaya Organisasi dan Keterlibatan Kerja terhadap Komitmen Organisasi Berdampak pada Kinerja Karyawan pada BTN – Ciputat. Binus Business Review, 5(2), 551–563. https://doi.org/10.21512/bbr.v5i2.1026
Metria, K., & Riana, I. G. (2018). Pengaruh Dukungan Organisasi Terhadap Komitmen Organisasional Dan Kinerja Pegawai. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 9(7), 2117–2146. https://doi.org/10.24843/eeb.2018.v07.i09.p02
Mohajan, H. K. (2017). Aspects of mathematical economics, social choice and game theory: Jamal Nazrul Islam Research Centre for Mathematical Research. Journal of Economic Development, Environment and People, March. https://doi.org/10.13140/RG.2.2.16589.03040
Muslimat, A., Muhsin, H., Wahid, H. A., Yulistiana, I., Sunarsi, D., Dewi, K., ... & Ilham, D. (2021). Develop Technology Based Multimedia For Indonesian Teachers. Journal of Contemporary Issues in Business and Government, 27(1), 1871-1882.
Nurjaya, N., Affandi, A., Ilham, D., Jasmani, J., & Sunarsi, D. (2021). Pengaruh Kompetensi Sumber Daya Manusia Dan Kemampuan Pemanfaatan Teknologi Terhadap Kinerja Aparatur Desa Pada Kantor Kepala Desa Di Kabupaten Gunungkidul, Yogyakarta. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 4(3), 332-346.
Pujiati, H., Sunarsi, D., Affandi, A., & Anggraeni, N. (2021). Effect of ISO 9001: 2015 Quality Management Implementation in Education on School Performance. Journal of Contemporary Issues in Business and Government, 27(1), 1848-1855.
Purwanti, Y. (2021). The Influence Of Digital Marketing & Innovasion On The School Performance. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(7), 118-127.
Peterson, R. A., & Kim, Y. (2013). On the Relationship Between Coefficient Alpha and Composite Reliability. 98(1), 194–198. https://doi.org/10.1037/a0030767
Putra, I. M. P. A., & Riana, I. G. (2017). Pengaruh Keadilan Organisasional dan Keterlibatan Kerja Terhadap Komitmen Organisasional Pada Karyawan Bounty Hotel-Bali. 6(8), 4422–4451.
Ramdhani, G. F., & Ratnasawitri, D. (2017). Hubungan Antara Dukungan Organisasi Dengan Keterikatan Kerja Pada Karyawan Pt. X Di Bogor. Empati, 6(1), 199–205.
Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: The contribution of perceived organizational support. Journal of Applied Psychology, 86(5), 825–836. https://doi.org/10.1037/0021-9010.86.5.825
Rismanto. (2020). Pengaruh Peresepsi Dukungan Organisasi Terhadap Kinerja Karyawan Dengan Keterlibatan Karyawan Sebagai Variabel Mediasi (Studi Di Universitasi Sarjanawiyata Tamansiswa Yogyakarta ). Jurnal Ekobis Dewantara, 3(2), 1–9. https://doi.org/10.1155/2010/706872
Robbin, S. P., & Judge, T. A. (2014). Prilaku Organisasi (16th ed.). Salemba Empat.
Saadeh, I. M., & Suifan, T. S. (2020). Job stress and organizational commitment in hospitals: The mediating role of perceived organizational support. International Journal of Organizational Analysis, 28(1), 226–242. https://doi.org/10.1108/IJOA-11-2018-1597
Saputra, P. E. W., & Supartha, I. W. G. (2019). Pengaruh Budaya Organisasi Dan Dukungan Organisasi Terhadap Ocb Dimediasi Oleh Komitmen Organisasional. E-Jurnal Manajemen Universitas Udayana, 8(12), 7134. https://doi.org/10.24843/ejmunud.2019.v08.i12.p12
Sarwono J. (2016). Membuat Skripsi, Tesis dan Disertasi dengan Partial Least Square SEM (PLS - SEM). Andi.
Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66(4), 701–716. https://doi.org/10.1177/0013164405282471
Septiawan, F. (2020). THE EFFECTIVENESS OF THE USE OF GOOGLE FORM IN LINEAR LEARNING IN MOTORCYCLE MAINTENANCE LESSONS IN SMKN 1 KOBA. Jurnal Pendidikan Teknik Mesin, 7(2), 129–135.
Sugiyono. (2013). Metode Penelitian Manajemen (Setiyawami (ed.)). Alfabeta.
Suhermin, S. (2012). Pemberdayaan Kerja Profesional Sebagai Mediasi Dukungan Organisasi Dan Pertukaran Pemimpin-Anggota (Lmx) Terhadap Komitmen Organisasional. EKUITAS (Jurnal Ekonomi Dan Keuangan), 16(2), 209–229. https://doi.org/10.24034/j25485024.y2012.v16.i2.2322
Tanudjaja, R. M. (2013). Hubungan Antara Konflik Keluarga-Kerja, Makna Kerja Sebagai Panggilan, Dan Persepsi Terhadap Dukungan Organisasional Dengan Keterikatan Kerja Pada Guru. Jurnal Ilmiah Mahasiswa Universitas Surabaya, 2(1), 1–10.
Published
2021-05-06
How to Cite
Kahpi, H. S., Fathurrohman, F., Khairusy, M. A., Fidziah, F., & Wandi, D. (2021). The Study of Employee Engagement Antecedents and the Effect on Organizational Commitment Hospitals in Banten. Kontigensi : Jurnal Ilmiah Manajemen, 9(1), 79-88. https://doi.org/10.56457/jimk.v9i1.98
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