Main Article Content

Abstract

This study aims to formulate knowledge management strategies within the scope of family businesses to achieve succession success. The researchers examined knowledge management practices in family businesses in Indonesia, which have a collectivistic culture and contribute to family business literature. Successor characteristics were measured using an exploratory qualitative case study approach using Likert scales and semi-structured face-to-face interviews to support data. The study's results found that successor characteristics in family businesses positively influence all succession phases, and the average values in all phases meet good criteria. Suggestions for future researchers, this family business study is limited to successful intergenerational transfer cases. It does not examine failed cases, so it needs to expand the sample to a wider range of family businesses undergoing transition.

Keywords

Succession Planning Family Business Intergenerational Knowledge Transfer Succession Knowledge Transfer Process Model

Article Details

How to Cite
Pane, Y. Y., & Christanti, R. (2023). Exploring Family Businesses Succession in Indonesia: The Knowledge Management Lenses. Kontigensi : Jurnal Ilmiah Manajemen, 11(1), 52-67. https://doi.org/10.56457/jimk.v11i1.315

References

  1. Ahmad, Z., & Yaseen, M. R. (2018). Moderating role of education on succession process in small family businesses in Pakistan. Journal of Family Business Management, 8(3), 293–305. https://doi.org/10.1108/JFBM-12-2017-0041
  2. Bartels, P., & Englisch, P. (2021). 10th Global Family Business Survey: From trust to impact: Why family businesses need to act now to ensure their legacy tomorrow. 1–33. https://academic.oup.com/oxrep/article-ab-
  3. Bell, R., & Pham, T. T. (2021). Modelling the knowledge transfer process between founder and successor in Vietnamese family businesses succession. Journal of Family Business Management, 11(4), 479–495. https://doi.org/10.1108/JFBM-03-2020-0024/FULL/PDF
  4. Bertolozzi-Caredio, D., Bardaji, I., Coopmans, I., Soriano, B., & Garrido, A. (2020). Key steps and dynamics of family farm succession in marginal extensive livestock farming. Journal of Rural Studies, 76, 131–141. https://doi.org/10.1016/J.JRURSTUD.2020.04.030
  5. Borre, J. R., Romero, G. C., & Padilla, D. M. (2022). Family business: a systematic review framed in the Sustainable Development Model. Procedia Computer Science, 210(C), 345–350. https://doi.org/10.1016/J.PROCS.2022.10.162
  6. Brinkerink, J., Rondi, E., Benedetti, C., & Arzubiaga, U. (2020a). Family business or business family? Organizational identity elasticity and strategic responses to disruptive innovation. Journal of Family Business Strategy, 11(4), 100360. https://doi.org/10.1016/J.JFBS.2020.100360
  7. Brinkerink, J., Rondi, E., Benedetti, C., & Arzubiaga, U. (2020b). Family business or business family? Organizational identity elasticity and strategic responses to disruptive innovation. Journal of Family Business Strategy, 11(4), 100360. https://doi.org/10.1016/J.JFBS.2020.100360
  8. Burton, N., Vu, M. C., & Cruz, A. D. (2022). Our social legacy will go on: Understanding outcomes of family SME succession through engaged Buddhism. Journal of Business Research, 143, 105–118. https://doi.org/10.1016/J.JBUSRES.2022.01.034
  9. Canovi, M., Succi, C., Labaki, R., & Calabrò, A. (2022). Motivating Next-generation Family Business Members to Act Entrepreneurially: a Role Identity Perspective. Journal of the Knowledge Economy, 1–28. https://doi.org/10.1007/S13132-022-00919-W/METRICS
  10. Casprini, E., De Massis, A., Di Minin, A., Frattini, F., & Piccaluga, A. (2017). How family firms execute open innovation strategies: the Loccioni case. Journal of Knowledge Management, 21(6), 1459–1485. https://doi.org/10.1108/JKM-11-2016-0515/FULL/PDF
  11. Chandler, N. (2021). Knowledge Transfer: An Emerging Element of a Learning Organisation in Family Businesses. Knowledge Management and Learning Organizations, 69–84. https://doi.org/10.1007/978-3-030-71079-8_4/COVER
  12. Cooper, P. W. (2014). Survey Bisnis Keluarga 2014 Indonesia (pp. 1–35). www.pwc.com/id
  13. Duh, M. (2014a). Family business succession as knowledge creation process. Kybernetes, 43(5), 699–714. https://doi.org/10.1108/K-08-2013-0172/FULL/PDF
  14. Duh, M. (2014b). Family business succession as knowledge creation process. Kybernetes, 43(5), 699–714. https://doi.org/10.1108/K-08-2013-0172
  15. Farnese, M. L., Barbieri, B., Chirumbolo, A., & Patriotta, G. (2019a). Managing knowledge in organizations: A nonaka’s SECI model operationalization. Frontiers in Psychology, 10, 2730. https://doi.org/10.3389/FPSYG.2019.02730/BIBTEX
  16. Farnese, M. L., Barbieri, B., Chirumbolo, A., & Patriotta, G. (2019b). Managing knowledge in organizations: A nonaka’s SECI model operationalization. Frontiers in Psychology, 10, 2730. https://doi.org/10.3389/FPSYG.2019.02730/BIBTEX
  17. Group, C. A. G. S. (2019). Color gradient or Image placeholder Thought leadership from Credit Suisse and the world’s foremost experts.
  18. Handler, W. C. (2016a). Methodological Issues and Considerations in Studying Family Businesses. Http://Dx.Doi.Org/10.1111/j.1741-6248.1989.00257.x, 2(3), 257–276. https://doi.org/10.1111/J.1741-6248.1989.00257.X
  19. Handler, W. C. (2016b). Methodological Issues and Considerations in Studying Family Businesses. Http://Dx.Doi.Org/10.1111/j.1741-6248.1989.00257.x, 2(3), 257–276. https://doi.org/10.1111/J.1741-6248.1989.00257.X
  20. Handler, W. C. (2016c). Succession in Family Business: A Review of the Research. Http://Dx.Doi.Org/10.1111/j.1741-6248.1994.00133.x, 7(2), 133–157. https://doi.org/10.1111/J.1741-6248.1994.00133.X
  21. Harms, H. (2014). Review of Family Business Definitions: Cluster Approach and Implications of Heterogeneous Application for Family Business Research. International Journal of Financial Studies 2014, Vol. 2, Pages 280-314, 2(3), 280–314. https://doi.org/10.3390/IJFS2030280
  22. John, C. W., & J, C. D. (2018). creswell.
  23. Kie, J., Tang, K., & Hussin, W. S. (2020). Next-generation leadership development: a management succession perspective. https://doi.org/10.1108/JFBM-04-2019-0024
  24. Koentjoro, S., & Gunawan, S. (2020). Managing Knowledge, Dynamic Capabilities, Innovative Performance, and Creating Sustainable Competitive Advantage in Family Companies: A Case Study of a Family Company in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 6(3), 90. https://doi.org/10.3390/JOITMC6030090
  25. Kurt, S. (2020). CASE STUDY RESEARCH.
  26. Letonja, M., Duh, M., & Ženk, Z. (2021a). Knowledge Transfer for Innovativeness in Family Businesses. Serbian Journal of Management, 16(1), 181–199. https://doi.org/10.5937/SJM16-31199
  27. Letonja, M., Duh, M., & Ženk, Z. (2021b). Knowledge Transfer for Innovativeness in Family Businesses. Serbian Journal of Management, 16(1), 181–199. https://doi.org/10.5937/SJM16-31199
  28. Ljubotina, P., & Vadnjal, J. (2017). Succeeding a family business in a transition economy: is this the best that can happen to me? Kybernetes, 46(8), 1366–1385. https://doi.org/10.1108/K-06-2016-0148/FULL/PDF
  29. Magistretti, S., Dell’Era, C., Frattini, F., & Petruzzelli, A. M. (2020). Innovation through tradition in design-intensive family firms. Journal of Knowledge Management, 24(4), 823–839. https://doi.org/10.1108/JKM-07-2019-0399/FULL/PDF
  30. Martínezn, A. arroso, Galván, S. R., & Palacios, B. T. (2014). Study of factors influencing knowledge transfer in family firms | Martínez | Intangible Capital. Intangible Capital. https://www.intangiblecapital.org/index.php/ic/article/view/405/401
  31. Martini, L. K. B., & Dewi, I. G. A. M. (2020a). THE EFFECT OF SUCCESSOR CHARACTERISTICS ON SUCCESSION PLANNING. JURNAL APLIKASI MANAJEMEN, 18(1), 113–121. https://doi.org/10.21776/ub.jam.2020.018.01.11
  32. Martini, L. K. B., & Dewi, I. G. A. M. (2020b). THE EFFECT OF SUCCESSOR CHARACTERISTICS ON SUCCESSION PLANNING. JURNAL APLIKASI MANAJEMEN, 18(1), 113–121. https://doi.org/10.21776/ub.jam.2020.018.01.11
  33. Nonaka, I. (2009a). A dynamic theory of organizational knowledge creation. Knowledge, Groupware and the Internet, 1–25. https://doi.org/10.1287/orsc.5.1.14
  34. Nonaka, I. (2009b). A dynamic theory of organizational knowledge creation. Knowledge, Groupware and the Internet, 1–25. https://doi.org/10.1287/orsc.5.1.14
  35. Nonaka, I., & Toyama, R. (2003a). The knowledge-creating theory revisited: knowledge creation as a synthesizing process. Knowledge Management Research & Practice, 1(1), 1–10. https://doi.org/10.1057/palgrave.kmrp.8500001
  36. Nonaka, I., & Toyama, R. (2003b). The knowledge-creating theory revisited: knowledge creation as a synthesizing process. Knowledge Management Research & Practice, 1(1), 2–10. https://doi.org/10.1057/palgrave.kmrp.8500001
  37. Pérez-Pérez, M., & Hernández-Linares, R. (2020a). Commitment to Learning, Knowledge, and Strategic Renewal: Do Family Firms Manage Them Differently? Studies on Entrepreneurship, Structural Change and Industrial Dynamics, 177–203. https://doi.org/10.1007/978-3-030-15526-1_10/COVER
  38. Pérez-Pérez, M., & Hernández-Linares, R. (2020b). Commitment to Learning, Knowledge, and Strategic Renewal: Do Family Firms Manage Them Differently? Studies on Entrepreneurship, Structural Change and Industrial Dynamics, 177–203. https://doi.org/10.1007/978-3-030-15526-1_10/COVER
  39. Pipatanantakurn, K., & Ractham, V. V. (2022). The Role of Knowledge Creation and Transfer in Family Firm Succession. Sustainability (Switzerland), 14(10). https://doi.org/10.3390/su14105845
  40. Plana-Farran, M., Arzubiaga, U., & Blanch, A. (2022). Successors’ Future Training in Family Farms: The Impact of Intrinsic and Extrinsic Factors. Journal of the Knowledge Economy, 1–22. https://doi.org/10.1007/S13132-022-01046-2/TABLES/1
  41. Saldaña, J. (2021). The Coding Manual for Qualitative Researchers. www.sagepublications.com
  42. Saunders, M., Lewis, P., & Thornhill, A. (2012). Research Methods for Business Students (pp. 1–729). www.pearsoned.co.uk/saunders
  43. Schell, S., Hiepler, M., & Moog, P. (2018a). It’s all about who you know: The role of social networks in intra-family succession in small and medium-sized firms. Journal of Family Business Strategy, 9(4), 311–325. https://doi.org/10.1016/j.jfbs.2018.08.003
  44. Schell, S., Hiepler, M., & Moog, P. (2018b). It’s all about who you know: The role of social networks in intra-family succession in small and medium-sized firms. Journal of Family Business Strategy, 9(4), 311–325. https://doi.org/10.1016/j.jfbs.2018.08.003
  45. Schell, S., Hiepler, M., & Moog, P. (2018c). It’s all about who you know: The role of social networks in intra-family succession in small and medium-sized firms. Journal of Family Business Strategy, 9(4), 311–325. https://doi.org/10.1016/J.JFBS.2018.08.003
  46. Schell, S., Hiepler, M., & Moog, P. (2018d). It’s all about who you know: The role of social networks in intra-family succession in small and medium-sized firms. Journal of Family Business Strategy, 9(4), 311–325. https://doi.org/10.1016/j.jfbs.2018.08.003
  47. Silva, R., Coelho, A., Sousa, N., & Quesado, P. (2021). Family Business Management: A Case Study in the Portuguese Footwear Industry. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 55. https://doi.org/10.3390/JOITMC7010055
  48. Song, S., Zhou, L., Sindakis, S., Aggarwal, S., & Chen, C. (2022). The Impact of Intergenerational Succession Intention on Family Firm’s Innovation Strategy: Evidence from China. Journal of the Knowledge Economy, 1–34. https://doi.org/10.1007/S13132-022-01078-8/TABLES/8
  49. Suhartanto, E. (2022). The mediating effect of family business self-efficacy on parental support and succession intention relationship. Journal of Family Business Management. https://doi.org/10.1108/JFBM-03-2022-0035
  50. Suwarno, L. H., & Harianti, A. (2021). Family Business: Membangun Bisnis Keluarga. https://books.google.co.id/books?hl=id&lr=&id=39F0EAAAQBAJ&oi=fnd&pg=PP1&dq=Bisnis+Keluarga+Indonesia:+Menuju+Keberlangsungan+dan+Pertumbuhan+yang+Berkelanjutan&ots=V-gkpxod1f&sig=b5-lCd6DrPbhnJT7dFbj6F4gzzQ&redir_esc=y#v=onepage&q&f=false
  51. Tang, J. K. K., & Hussin, W. S. (2020a). Next-generation leadership development: a management succession perspective. Journal of Family Business Management. https://doi.org/10.1108/JFBM-04-2019-0024
  52. Tang, J. K. K., & Hussin, W. S. (2020b). Next-generation leadership development: a management succession perspective. Journal of Family Business Management. https://doi.org/10.1108/JFBM-04-2019-0024
  53. Tang, J. K. K., & Hussin, W. S. (2020c). Next-generation leadership development: a management succession perspective. Journal of Family Business Management, ahead-of-print(ahead-of-print). https://doi.org/10.1108/JFBM-04-2019-0024/FULL/PDF
  54. Tashakkori, A., & Teddlie, C. (2015). SAGE Handbook of Mixed Methods in Social & Behavioral Research. In SAGE Handbook of Mixed Methods in Social & Behavioral Research. SAGE Publications, Inc. https://doi.org/10.4135/9781506335193
  55. Tirdasari, N. L., & Dhewanto, W. (2020). When is the right time for succession? Multiple cases of family businesses in Indonesia. Journal of Family Business Management, 10(4), 349–359. https://doi.org/10.1108/JFBM-10-2019-0064/FULL/PDF
  56. Ungerer, M., & Mienie, C. (2018). A Family Business Success Map to Enhance the Sustainability of a Multi-Generational Family Business Digital economy View project Entrepreneurship View project A Family Business Success Map to Enhance the Sustainability of a Multi-Generational Family Business International Journal of Family Business and Management Studies. https://doi.org/10.15226/2577-7815/2/1/00112
  57. Wang, Y. Z., Lo, F. Y., & Weng, S. M. (2019). Family businesses successors knowledge and willingness on sustainable innovation: The moderating role of leader’s approval. Journal of Innovation & Knowledge, 4(3), 188–195. https://doi.org/10.1016/J.JIK.2019.05.001
  58. Woodfield, P., & Husted, K. (2017a). Intergenerational knowledge sharing in family firms: Case-based evidence from the New Zealand wine industry. Journal of Family Business Strategy, 8(1), 57–69. https://doi.org/10.1016/J.JFBS.2017.01.001
  59. Woodfield, P., & Husted, K. (2017b). Intergenerational knowledge sharing in family firms: Case-based evidence from the New Zealand wine industry. Journal of Family Business Strategy, 8(1), 57–69. https://doi.org/10.1016/J.JFBS.2017.01.001
  60. Zybura, J., Zybura, N., Ahrens, J. P., & Woywode, M. (2021a). Innovation in the post-succession phase of family firms: Family CEO successors and leadership constellations as resources. Journal of Family Business Strategy, 12(2), 100336. https://doi.org/10.1016/J.JFBS.2020.100336
  61. Zybura, J., Zybura, N., Ahrens, J. P., & Woywode, M. (2021b). Innovation in the post-succession phase of family firms: Family CEO successors and leadership constellations as resources. Journal of Family Business Strategy, 12(2), 100336. https://doi.org/10.1016/J.JFBS.2020.100336