Article Sidebar

Download
PDF
Statistic
Read Counter : 201 Download : 183

Main Article Content

Abstract

The banking industry has serious issues related to human resources, such as the high employee turnover rate and work engagement of employees in the work environment. This research aims to analyze the influence of person-job fit on work engagement and turnover intention on employees of state-owned banks in Jakarta by using work-family conflict and family-work conflict as mediating variables. The samples used in this research were taken from 320 frontline employees of state-owned banks in Jakarta including Bank Mandiri, Bank BRI, Bank BNI and Bank BTN. The data were collected by using non-probability sampling with purposive sampling method. The data analysis used in this research is structural equation modeling. The results of this research show that there are both negative and positive influences between each variable, and work-family conflict and family-work conflict as mediating variables proved to have an effect on person-job fit on work engagement and turnover intention. This research has several implications for bank managers to be more selective in recruiting employees in order that person-job fit can be met, to make a personal approach to each employee, to pay attention to the employees' capacity and rights, and to hold periodic training for employee.

Keywords

Person-job fit work-family conflic family-work conflict work engagement turnover intention

Article Details

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

By exercising the Licensed Rights, You accept and agree to be bound by the terms and conditions of this Creative Commons Attribution-NonCommercial 4.0 International Public License.

How to Cite
Suryantari, Y., Mulyana, A., Lanisy, N. A., & Satyarini, N. W. M. (2023). The Influence of Person-Job Fit on Work Engagement and Turnover Intention, Mediated by Work-Family Conflict and Family-Work Conflict among State-Owned Banks Employees in Jakarta. Kontigensi : Jurnal Ilmiah Manajemen, 11(1), 30-43. https://doi.org/10.56457/jimk.v11i1.308

References

  1. Abbasi, S. M., Hollman, K. W., & Hayes, R. D. (2008). Bad bosses and how not to be one. INFORMATION MANAGEMENT JOURNAL-PRAIRIE VILLAGE-, 42(1), 52.
  2. Aktar, A., & Pangil, F. (2018). Antecedents and consequences of employee engagement: A conceptual study. Aktar, A. \& Pangil F.(2017),�Antecedents and Consequences of Employee Engagement: A Conceptual Study� IOSR Journal of Business and Management (IOSR-JBM), 19(6).
  3. Amelia, A. (2010). Pengaruh work to family conflict dan family to work conflict terhadap kepuasan dalam bekerja, keinginan pindah tempat kerja, dan kinerja karyawan. Jurnal Ekonomi Dan Bisnis, 4(3), 201–219.
  4. Artz, B., Goodall, A. H., & Oswald, A. J. (2020). How common are bad bosses? Industrial Relations: A Journal of Economy and Society, 59(1), 3–39.
  5. Bakker, A. B., & Leiter, M. P. (2010). Work engagement: A handbook of essential theory and research. Psychology press.
  6. Çoban, H., & \.Irmi\cs, A. (2016). Work-family conflict and burnout in Turkish banking industry.
  7. Dalal, R. S., Baysinger, M., Brummel, B. J., & LeBreton, J. M. (2012). The relative importance of employee engagement, other job attitudes, and trait affect as predictors of job performance. Journal of Applied Social Psychology, 42, E295--E325.
  8. Deviyanti, A. D., & Sasono, A. D. (2015). Pengaruh sumber daya pekerjaan (job resources) dengan keterikatan kerja (work engagement) sebagai mediator terhadap perilaku proaktif (studi pada karyawan pt rga international indonesia). Jurnal Ilmu Manajemen MAGISTRA Vol, 1(1).
  9. Hassan, M., Akram, A., & Naz, S. (2012). The relationship between person organization fit, person-job-fit and turnover intention in banking sector of Pakistan: The mediating role of psychological climate. International Journal of Human Resource Studies, 2(3), 172.
  10. June, S., & Mahmood, R. (2011). The relationship between person-job fit and job performance: A study among the employees of the service sector SMEs in Malaysia. International Journal of Business, Humanities and Technology, 1(2), 95–105.
  11. Karatepe, O. M., & Karadas, G. (2016). Service employees� fit, work-family conflict, and work engagement. Journal of Services Marketing.
  12. Kim, W., & Hyun, Y. S. (2017). The impact of personal resources on turnover intention: The mediating effects of work engagement. European Journal of Training and Development.
  13. Knight, C., Patterson, M., & Dawson, J. (2017). Building work engagement: A systematic review and meta-analysis investigating the effectiveness of work engagement interventions. Journal of Organizational Behavior, 38(6), 792–812.
  14. Maghfira, A., Joesyiana, K., & Harahap, A. R. (2023). Pengaruh Beban Kerja dan Keselamatan Kesehatan Kerja (K3) Terhadap Kinerja Karyawan PT. Hokkan Deltapack Industri Branch Kampar. Jurnal Pajak Dan Bisnis (Journal of Tax and Business), 4(1), 13–19.
  15. Mujiati, N. W., & Dewi, A. A. S. K. (2016). Faktor-faktor yang menentukan intensi turnover karyawan dalam organisasi. Forum Manajemen, 14(2), 56–63.
  16. Murtiningrum, A. (2005). Analisis Pengaruh Konflik Pekerjaan Keluarga Terhadap Stress Kerja Dengan Dukungan Sosial Sebagai Variable Moderasi (Studi Kasus Pada Guru Kelas 3 Smp Negeri Di Icabupaten Kendal). Program Pascasarjana Universitas Diponegoro.
  17. Suwanto, S., Sunarsi, D., Erlangga, H., Nurjaya, N., & Haryadi, R. N. (2022). Pengaruh Pemberian Reward dan Disiplin Kerja Terhadap Prestasi Kerja yang Berdampak pada Kinerja Karyawan pada PT Surya Pratama Gemilang di Bekasi. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 5(2), 471–484.
  18. Wang, H. S., Wu, H. M., Cheng, B. H., Yen, C. F., Chang, P. Y., Chao, A., Lee, Y. S., Huang, H. Da, & Wang, T. H. (2012). Functional analyses of endometriosis-related polymorphisms in the estrogen synthesis and metabolism-related genes. PLoS ONE, 7(11 November). https://doi.org/10.1371/journal.pone.0047374
  19. Wang, I.-A., Lee, B.-W., & Wu, S.-T. (2017). The relationships among work-family conflict, turnover intention and organizational citizenship behavior in the hospitality industry of Taiwan. International Journal of Manpower.
  20. Waspodo, A. A. W. S., Handayani, N. C., & Paramita, W. (2013). Pengaruh kepuasan kerja dan stres kerja terhadap turnover intention pada karyawan pt. Unitex di bogor. JRMSI-Jurnal Riset Manajemen Sains Indonesia, 4(1), 97–115.
  21. Yang, Y., Islam, M. S., Wang, J., Li, Y., & Chen, X. (2020). Traditional Chinese medicine in the treatment of patients infected with 2019-new coronavirus (SARS-CoV-2): a review and perspective. International Journal of Biological Sciences, 16(10), 1708.
  22. Yavas, U., Babakus, E., & Karatepe, O. M. (2008). Attitudinal and behavioral consequences of work-family conflict and family-work conflict: Does gender matter? International Journal of Service Industry Management.
  23. Yusuf, M. (2010). Penilaian Kinerja PT Bank X dalam Mengelola Asset dan Kewajiban Berdasarkan Analisis Resiko dan Analisis Return. Binus Business Review, 1(1), 74–86.