The Influence of Leadership Style, Work Environment, Organizational Commitment, and Job Satisfaction on the Performance of Civil Servants of the Riau Islands Province KPU
Keywords:
leadership, work environment, organizational commitment, job satisfaction, kpu kepri
Abstract
This study aims to analyze the influence of Leadership, Work Environment, Organizational Commitment, and Job Satisfaction on the Performance of Civil Servants of the KPU RIAU Islands. This research uses a quantitative approach grounded in Performance Theory, which views performance as the result of managerial processes, organizational behavior, and employee psychological factors. The sampling technique used was a saturated sample, involving all ASN KPUs in Riau Islands Province, with a total of 145 respondents. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results of the study showed that Leadership had a positive and significant effect on ASN performance (p-value = 0.026), and Job Satisfaction had a very strong and significant positive influence (p-value = 0.000), becoming the most dominant variable. Organizational Commitment also has a substantial effect on performance, but in a negative direction (p-value = 0.036), indicating that some forms of commitment have not fully encouraged performance improvement. Meanwhile, the Work Environment did not significantly influence ASN performance (p-value = 0.631). The R-square value of 0.93 indicates that the research model has very strong explanatory power. This research emphasizes the importance of strengthening leadership qualities and increasing job satisfaction to improve the performance of ASN in election organizing institutions.References
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Salakhova, V. B., Kidinov, A. V, & Babieva, N. S. (2025). The problem of assessing professional and personal qualities of public civil servants: socio-psychological aspect. Perspektivy Nauki i Obrazovania, 3, 588–606. https://doi.org/10.32744/pse.2025.3.39
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Almajali, W. I., Al-Alshare, F. A., Almajali, M., Alzghoul, A., Allahham, M. I., & Alfawaerh, N. H. S. (2026). Decoding online shopping adoption in Saudi Arabia: The role of trust and user experience. International Journal of Data and Network Science, 10(1), 179–190. https://doi.org/10.5267/j.ijdns.2025.10.004
Amalia, L., & Azizah, A. H. (2022). Evaluasi Kesuksesan Penerapan Sistem Elektronik Kinerja (E-Kinerja) Menggunakan Enhanced Information System Success Model di Kecamatan Benda Tangerang. JISKA (Jurnal Informatika Sunan Kalijaga), 7(3), 192–210. https://doi.org/10.14421/jiska.2022.7.3.192-210
Anser, M. K., Naeem, M., Ali, S., Ali, S., & Larik, A. (2026). Exploring the relationship between TMT behavioral integration and environmental performance in Pakistani SMEs: a study of green innovation, green dynamic capabilities, and green finance. Humanities and Social Sciences Communications, 13(1). https://doi.org/10.1057/s41599-025-06289-3
Awawdeh, S., Harb, Y., & Zhang, J. Z. (2026). Empowering Sustainability: Cultivating Learning and Knowledge Sharing for Employee Retention. Journal of Computer Information Systems, 66(1), 92–108. https://doi.org/10.1080/08874417.2024.2363482
Bahri, H. M. S., & Se, M. M. (2018). Pengaruh kepemimpinan lingkungan kerja, budaya organisasi dan motivasi terhadap kepuasan kerja yang berimplikasikan terhadap kinerja dosen. Jakad Media Publishing.
Bautista, J. V, Cahigas, M. M. L., & Fernandez, J. R. (2025). Assessing commuters’ behavioral intention to use Singapore Mass Rapid Transit (MRT): The role of service quality and commuters’ satisfaction. Research in Transportation Business and Management, 61. https://doi.org/10.1016/j.rtbm.2025.101419
Cavicchi, C., Romiti, A., Vagnoni, E., & Vecchio, M. D. (2026). Innovation as a robust response to crises in public healthcare organizations: Evidence from Italy. Public Money and Management, 46(1), 43–54. https://doi.org/10.1080/09540962.2025.2484589
Chisholm, J., Hope, J., Fossey, E., & Petrakis, M. (2026). Recovery-Oriented Practice in Public Mental Health Services: A Systematic Scoping Review of Multidisciplinary Clinicians’ Views on Its Implementation. International Journal of Mental Health Nursing, 35(1). https://doi.org/10.1111/inm.70188
Clark, S. L., Pope, N., & Dowdy-Hazlett, T. (2026). A poetic inquiry exploring social workers’ experiences with moral distress. Qualitative Social Work, 25(1), 22–32. https://doi.org/10.1177/14733250251378207
Dalimunthe, R. F., Lubis, A. N., Teviana, T., & Siregar, M. B. (2026). The intermediary role of digital on the transformation of human resource and competitive advantage in women-led enterprises. International Journal of Data and Network Science, 10(1), 377–386. https://doi.org/10.5267/j.ijdns.2025.9.012
Elafef, E., Edries, H., Abdelrahman, S., Elnahry, W., Hadjiabduli, S., AbdelKhalek, A., Adam, A., Hilali, M., Hamed Arisha, A., Bani, I., Seedat, F., Hargreaves, S., Evangelidou, S., & Requena-Méndez, A. (2026). Migrants’ and refugees’ experiences of healthcare access in Egypt: An exploratory qualitative study. SSM - Qualitative Research in Health, 9. https://doi.org/10.1016/j.ssmqr.2025.100672
Gouthami, K., Kumari, S. S. G., Sheshadri, T., Sharma, N., & Karumuri, V. (2026). HRM Unleashed: Modelling Employee Engagement Through the Mediating Lens of Job Satisfaction with SEM. Indian Journal of Information Sources and Services, 16(1), 231–239. https://doi.org/10.51983/ijiss-2026.16.1.24
Haas, E. J., Robinson, T., Attwood, W. R., Ringer, S. J., & Austin, E. T. (2026). Considering human factors during firefighter fatality investigations: Insights from public feedback. Journal of Safety Research, 96, 88–98. https://doi.org/10.1016/j.jsr.2025.12.002
Hosseini Tabaghdehi, S. A. H., Ayaz, O., & Tatoglu, E. (2026). Ethical leadership and corporate sustainability: Implications for workforce strategy- a systematic literature review. Sustainable Futures, 11. https://doi.org/10.1016/j.sftr.2025.101622
Kettunen, A., & Lutovac, S. (2026). The emergence of work-related pressure in pre-service teachers’ identity co-construction through visual narratives. Teaching and Teacher Education, 171. https://doi.org/10.1016/j.tate.2025.105330
KPK. (2025). Skor Integritas Kepulauan Riau Masih Rentan, KPK Dorong Perubahan Nyata Tata Kelola. Komisi Pemberantasan Korupsi. https://www.kpk.go.id/id/ruang-informasi/berita/skor-integritas-kepulauan-riau-masih-rentan-kpk-dorong-perubahan-nyata-tata-kelola
Kyambade, M., Namatovu, A., & Sewante, L. (2026). The Influence of Work Ethics on Public Servants’ Performance: Investigating the Mediating Role of Intrinsic Motivation. Journal of Public Affairs, 26(1). https://doi.org/10.1002/pa.70095
Mandaleeka, L. K., Sowdamini, S., & Sriramneni, C. (2025). Influence of digital training on job performance in South Indian automotive sector: a sequential mediation via psychological factors. Learning Organization, 32(6), 970–992. https://doi.org/10.1108/TLO-10-2023-0188
Mokhtar, N., Mamat, R. M. S. R., Omar, H., & Musaddad, H. A. (2026). Factors Impacting the Malaysian Customer Satisfaction Service Industry: A Review. In Studies in Systems, Decision and Control (Vol. 612, pp. 659–669). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-99466-1_60
Muhammad, F. I., & Aziz, Y. M. A. (2020). Implementasi Kebijakan Dalam Mitigasi Bencana Banjir Di Desa Dayeuhkolot. Kebijakan: Jurnal Ilmu Administrasi, 11(1), 52–61. https://doi.org/10.23969/kebijakan.v11i1.2235
Mustofa, A., Haryati, E., & Ismail, S. (2025). The Impact Of Digital Transformation On Public Services Governance: A Quality Assessment Scale Approach In Urban Municipalities. Journal of Governance and Regulation, 14(4), 156–165. https://doi.org/10.22495/jgrv14i4art15
Navarro, C., AlOmari, R., Alyaquob, R., & Alkazemi, M. (2026). Professionalization in progress: Mapping public relations development in Jordan, Kuwait, and Bahrain. Public Relations Inquiry, 15(1 Special Issue: Public Relations in the Middle East and North Africa: Critical Perspectives), 75–95. https://doi.org/10.1177/2046147X251383059
Ng, E., Davison, R. M., Wong, L., Tan, B., & Hong, J. (2026). The impact of enterprise and public social media use on guanxi formation and task performance. International Journal of Information Management, 88. https://doi.org/10.1016/j.ijinfomgt.2026.103030
Onyimadu, C. O., & Adetutu, O. B. (2026). Evaluating gendered fault lines: Nigeria’s COVID-19 stimulus through a feminist political economy and OECD-DAC lens. Evaluation and Program Planning, 114. https://doi.org/10.1016/j.evalprogplan.2025.102694
Prananta, A. W., Kusuma, J. P., Makbul, Y., Lumentut, H. B., Shehab, R., Slamet, B., Sulistyawati, A. I., Anshori, M. I., & Putro, G. (2026). The role of digital industrial strategy and human creativity in transformational technopreneurship development. International Journal of Data and Network Science, 10(1), 471–482. https://doi.org/10.5267/j.ijdns.2025.9.005
Pribadi, U., & Iqbal, M. (2024). Intergovernmental Coordination in Handling COVID-19 in Indonesia: Identifying Pivotal Issues. Public Integrity, 26(4), 398–413. https://doi.org/10.1080/10999922.2023.2184056
Pribadi, U., Iqbal, M., Ibrahim, M. A., Juhari, & Ahdarrijal, Y. (2024). Nexus of public organization, transparency, and accountability in Indonesia’s digital governance. Journal of Public Affairs, 24(3). https://doi.org/10.1002/pa.2940
Qahman, A. I. A., Alzaqebah, M., Jawarneh, S., Al-Zaqeba, M. A. A., Al-Taani, A. H. M., & Aloqaily, A. N. (2026). Design and development of an intelligent system based on artificial intelligence and machine learning using customs digital indicators. International Journal of Data and Network Science, 10(1), 251–264. https://doi.org/10.5267/j.ijdns.2025.9.022
Qamari, I. N., Udin, U., Azmi, I. B. A. G., Wahyuningsih, S. H., Sari, W. P., & Musoli, M. (2026). Exploring the pathways to career success: Analyzing the influence of empowering leadership, self-efficacy, and organizational commitment. International Journal of Human Capital in Urban Management, 11(1), 51–64. https://doi.org/10.22034/IJHCUM.2026.01.04
Ro, Y. J., Nam, K. M., Lee, J. Y., Oh, S. K., & Song, J. H. (2025). Job stress, affective commitment and life satisfaction among female managers: a moderated moderated mediation analysis of supervisor and CEO support. European Journal of Training and Development, 49(9), 912–928. https://doi.org/10.1108/EJTD-04-2024-0053
Rønningstad, C. (2026). Enabling Public Service Collaborations Through Network Leadership. Human Service Organizations Management, Leadership and Governance, 50(1), 83–99. https://doi.org/10.1080/23303131.2025.2500586
Rys, M., Van Hooft, E. A. J., Schollaert, E., & van Hoye, G. (2026). Leadership Practices and Employee Ambassadorship: The Mediating Role of Basic Needs. Review of Public Personnel Administration. https://doi.org/10.1177/0734371X251399926
Sakvand, N., Vazife, Z., Keshtegar, A., & Ghasemi, M. (2026). A good governance-driven talent management model: Contextual, strategic, and intervening factors for enhancing organizational efficiency. Social Sciences and Humanities Open, 13. https://doi.org/10.1016/j.ssaho.2025.102403
Salakhova, V. B., Kidinov, A. V, & Babieva, N. S. (2025). The problem of assessing professional and personal qualities of public civil servants: socio-psychological aspect. Perspektivy Nauki i Obrazovania, 3, 588–606. https://doi.org/10.32744/pse.2025.3.39
Santos, R., Sossa-Jerôme, C., Azandjèmé, C., Mizehoun-Adissoda, C., & Metonnou, C. (2025). Barriers and Facilitators to the Implementation of Government Policies on Infant and Young Child Feeding and Food Fortification in Benin. Food and Nutrition Bulletin, 46(1), 39–50. https://doi.org/10.1177/03795721241302867
Shiffman, J., Kamya, I., Koon, A. D., Meraj, S., Min, S., Nakanjako, R., Walakira, E. J., Zulu, J. M., & Shawar, Y. R. (2026). The governance of national care systems for orphans and vulnerable children in Cambodia, Uganda, Zambia and other low and formerly low-income countries: Findings and implications. Children and Youth Services Review, 180. https://doi.org/10.1016/j.childyouth.2025.108658
Sugiyono. (2018). Metode Pendekatan Kuantitatif.
Sugiyono, S., & Lestari, P. (2021). Metode penelitian komunikasi (Kuantitatif, kualitatif, dan cara mudah menulis artikel pada jurnal internasional). Alvabeta Bandung, CV.
Sun, B., Chen, S., & Meng, Q. (2025). Optimizing first-and-last-mile ridesharing services with a heterogeneous vehicle fleet and time-dependent travel times. Transportation Research Part E: Logistics and Transportation Review, 193. https://doi.org/10.1016/j.tre.2024.103847
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Published
2026-06-25
How to Cite
Manurung, A. P., Ratnasari, S. L., & Susanti, E. N. (2026). The Influence of Leadership Style, Work Environment, Organizational Commitment, and Job Satisfaction on the Performance of Civil Servants of the Riau Islands Province KPU. Kontigensi : Jurnal Ilmiah Manajemen, 14(1), 195-210. https://doi.org/10.56457/jimk.v14i1.954
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