Strategies To Increase Organizational Citizenship Behavior Through Strengthening Organizational Culture, Transformational Leadership, Self-Efficacy, And Trust
Abstract
This study aims to explore strategies for improving Organizational Citizenship Behavior (OCB) among teachers, particularly focusing on the roles of organizational culture, transformational leadership, self-efficacy, and trust in enhancing teachers' voluntary behavior within educational organizations. Using quantitative research methods with path analysis and SITOREM analysis, the research examines the direct and indirect effects of these variables on OCB. The results indicate that organizational culture, transformational leadership, self-efficacy, and trust all have direct positive and significant effects on OCB. Furthermore, trust serves as an effective intervening variable in the relationship between organizational culture, transformational leadership, self-efficacy, and OCB. The findings suggest that enhancing these key factors can significantly improve teachers' OCB, leading to a more productive, effective, and supportive educational environment. The SITOREM analysis provides insights into the priority indicators that need to be developed to optimize the strategies for fostering OCB in educational settings.References
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Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2019). Organizational behavior: Improving performance and commitment in the workplace (6th ed.). McGraw-Hill Education.
Dewi, R. S., & Sudibya, W. (2016). Pengaruh kepuasan kerja terhadap organizational citizenship behavior (OCB) pada tenaga pendidik di sekolah swasta. Jurnal Manajemen, 12(3), 234–245.
Fatima, B., Ahmad, U., & Asvir, N. (2011). Transformational leadership and its effects on teachers' performance: The case of Pakistani schools. Leadership Review, 3(1), 14–22.
Gibson, J. L., Ivancevich, J. M., & Donnelly, J. H. (2009). Organizations: Behavior, structure, processes (14th ed.). McGraw-Hill/Irwin.
Gunawan, W. (2016). Hubungan antara kepemimpinan transformasional dan organizational citizenship behavior di lingkungan pendidikan. Jurnal Ilmiah Manajemen Pendidikan, 9(1), 101–113.
Herawati, S. (2020). Pengaruh budaya organisasi terhadap OCB pada guru sekolah dasar. Jurnal Pendidikan dan Pengajaran, 17(2), 156–167.
Ivancevich, J. M. (2010). Organizational behavior and management (9th ed.). McGraw-Hill.
Lestari, T. (2021). Pengaruh iklim organisasi terhadap organizational citizenship behavior: Peran budaya organisasi dalam meningkatkan OCB pada guru. Jurnal Pendidikan, 18(1), 45–57.
Mulyana, A., & Afifah, M. (2024). Peran organizational citizenship behavior dalam meningkatkan efektivitas kerja guru. Jurnal Pendidikan dan Kependidikan, 13(4), 112–123.
Supardi, M. (2013). Analisis jalur dalam penelitian pendidikan: Teori dan aplikasi. Rineka Cipta.
Suherdiyanto, H., & Mustiah, S. (2024). Masalah kompetensi pedagogik dan profesionalisme guru di Indonesia. Jurnal Pendidikan dan Pengembangan, 22(1), 98–107.
Zulyantina, A., Gunawan, A., & Prasetyo, A. (2019). Kepercayaan organisasi dan iklim organisasi dalam meningkatkan organizational citizenship behavior di sekolah. Jurnal Psikologi, 25(2), 77–86.
Published
2025-06-23
How to Cite
Nisa, A., Setyaningsih, S., & Suhendra, S. (2025). Strategies To Increase Organizational Citizenship Behavior Through Strengthening Organizational Culture, Transformational Leadership, Self-Efficacy, And Trust. Kontigensi : Jurnal Ilmiah Manajemen, 13(1), 294-304. https://doi.org/10.56457/jimk.v13i1.769
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Articles
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