Employee Loyalty And Engagement Mediating The Impact Of Transformational Leadership On Employee Performance
Keywords:
Transformational Leadership, Employee Loyalty, Employee Engagement, Employee Performance
Abstract
In the construction industry, transformational leadership, employee engagement, and loyalty are important factors in individual change and development within an organisation, which determine work effectiveness and productivity, as well as employee performance. The purpose of this study is to analyse (1) the influence of transformational leadership on employee performance, (2) employee loyalty mediating the influence of transformational leadership on employee performance, and (3) employee engagement mediating the influence of transformational leadership on employee performance. The sample of this study consists of field technicians at PT. Panca Indah Jayamahe, totaling 105 respondents. The sampling technique used is saturated sampling (census). The primary data used was collected through a questionnaire distribution to respondents. The analysis is conducted using the Structural Equation Model - Partial Least Square (SEM-PLS) method with Smart PLS version 4.0 software. The study results conclude that (1) transformational leadership has a significant positive effect on employee performance, (2) employee loyalty mediates the influence of transformational leadership on employee performance, and (3) employee engagement mediates the influence of transformational leadership on employee performanceReferences
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Fauzi, A. (2019). Pengaruh Kompetensi terhadap Kinerja Pegawai pada Biro Pemerintahan dan Kerjasama Sekretariat Daerah Provinsi Jawa Barat The Effect of Competence on Performance Employees in Biro Pemerintahan dan Kerjasama Sekretariat Daerah Provinsi Jawa Barat. POLITICON : Jurnal Ilmu Politik, 1(1), 88–103.
Fayzhall, Asbari, M., Purwanto, A., Sestri Goestjahjanti, F., Yuwono, T., Rasyi Radita, F., Yulia, Y., Cahyono, Y., Suryani, P., & Tinggi Ilmu Ekonomi Insan Pembangunan, S. (2020). Transformational versus Transactional Leadership: Manakah yang Mempengaruhi Kepuasan Kerja Guru? Journal of Education, Psychology, and Counseling, 1, 256–275.
Ghozali, I. (2016). Konsep, Teknik Dan Aplikasi Menggunakan Program. SMARTPLS 3.0.
Hair, J. F. ., Hult, G. T. M. ., Ringle, C. M. ., & Sarstedt, Marko. (2017). A primer on partial least squares structural equation modeling (PLS-SEM). Sage.
Hayati, K. (2022). Transformational Leadership: How it’s Effect Work-Life Balance and Employee Engagement. Asian Journal of Economics, Business and Accounting, 22(22), 75–82. https://doi.org/10.9734/ajeba/2022/v22i2230711
Hidayati, Anabella, Hisana, Apriliana, Tito, & Erwandha. (2024). Pengaruh Keterlibatan dan Pemberdayaan Karyawan terhadap Kinerja Karyawan. Journal of Social Sciences and Humanities, 2.
Irbayuni, S., Rahmawati, P., & UPN Veteran Jawa Timur, F. (2020). Dampak Konflik Peran Ganda Dan Stres Kerja Terhadap Turnover Intention Perawat Wanita Yang Sudah Menikah Di Rsm Ahmad Dahlan Kota Kediri. Jurnal Ilmu Administrasi Dan Manajemen, 3(1).
Isabella, Kumala Sari, N., Nora Fazira, D., & Fazira. (2024). Pengaruh Gaya Kepemimpinan Dan Lingkungan Kerja Terhadap Kinerja Pegawai Pada Dinas Tenaga Kerja Provinsi Lampung. Bisnis Dan Industri (EBI), 06(02), 60–66. http://jurnal.cic.ac.id/60|
Jiatong, W., Wang, Z., Alam, M., Murad, M., Gul, F., & Gill, S. A. (2022). The Impact of Transformational Leadership on Affective Organizational Commitment and Job Performance: The Mediating Role of Employee Engagement. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.831060
Katili, P. B., Wibowo, W., & Akbar, M. (2021). The Effects of Leadership Styles, Work-Life Balance, and Employee Engagement on Employee Performance. Quantitative Economics and Management Studies, 2(3), 199–205. https://doi.org/10.35877/454ri.qems319
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Loliyani, R., Loliyana, R., & Enzovani, S. (2024). Pengaruh Social Support, Perceived Organizational Support Terhadap kepuasan Kerja Dan Kinerja Pada PT. Budi Berlian Sejahtera. Jurnal Manajemen Dan Bisnis (JMB), 5(1), 101–119.
Mahayuni, A. A. P., & Dewi, A. A. S. K. (2020). Pengaruh Kepemimpinan Transformasional, Lingkungan Kerja, Dan Motivasi Terhadap Loyalitas Karyawan. Jurnal Manajemen Universitas Udayana, 9(5), 1696–1716. https://doi.org/10.24843/ejmunud.2020.v09.i05.p03
Marwanto, A. E., & Hasyim, W. (2023). Pengaruh Kepemimpinan, Motivasi Dan Lingkungan Kerja Terhadap Loyalitas Karyawan Di PT Penjalindo Nusantara (Metaflex). Jurnal Ikraith-Ekonomika, 6(1), 44–51. http://journals.upi-yai.ac.id/index.php/IKRAITH-EKONOMIKA
Nguyen, P. T., Yandi, A., & Mahaputra, M. R. (2020). Factors That Influence Employee Performance: Motivation, Leadership, Environment, Culture Organization, Work Achievement, Competence And Compensation (A Study Of Human Resource Management Literature Studies). Journal of Digital Business Management, 1(4). https://doi.org/10.31933/DIJDBM
Nur, E. M., Rahman LUBIS, A., Tabrani, M., & Djalil, M. A. (2021). Effects of Leadership, Employee Engagement and Job Satisfaction on Employee Performance: An Empirical Study in Indonesia. Journal of Asian Finance, 8(6), 1129–1139. https://doi.org/10.13106/jafeb.2021.vol8.no6.1129
Oka Warmana, G., & Sufiyan, M. I. (2023). Ketika Perusahaan Berkinerja Buruk, Apakah Membayar Dividen Membantu Meningkatkan Nilai? PROSENAMA, 3, 36.
Ramadhani, M., & Indawati. (2021). Pengaruh Kepemimpinan Transformasional Terhadap Kinerja Karyawan Melalui Otonomi Kerja. Jurnal Ilmu Manajemen, 9(3).
Rini, H. P., Arumsari, D. N., & Dhia, A. (2024). Implementation of Kaizen Organizational Culture On Honda Motor Co. LTd. Proceedings of 7th International Conference of Economic, Business and Government Challenges 2024, 1(1), 41–48.
Robbins, S. P. & Judge, Tim. (2023). Organisational Behavior (9th Edition). Pearson.
Roni Harsoyo. (2022). Teori Kepemimpinan Transformasional Bernard M. Bass dan Aplikasinya Dalam Peningkatan Mutu Lembaga Pendidikan Islam. Southeast Asian Journal of Islamic Education Management, 3(2), 247–262. https://doi.org/10.21154/sajiem.v3i2.112
Saputra, V. A., Mujanah, Dr. S., & Raka Ardiana, Dr. I. D. K. (2023). The Effect of Workload, Authoritarian Leadership, and Career Burnout on Work Loyalty and Employee Performance at PT Doran Sukses Indonesia. Journal of Economics, Finance and Management Studies, 06(01). https://doi.org/10.47191/jefms/v6-i1-15
Setiabudi, M. L., Kirana, K. C., & Wiyono, G. (2023). Pengaruh Kepemimpinan, Fasilitas, dan Teknologi Terhadap Kinerja Karyawan Perusahaan Kontraktor. Jurnal Aplikasi Bisnis Dan Manajemen, 9(2), 595–603. https://doi.org/10.17358/jabm.9.2.595
Setiawan, R., & Ellyana. (2021). The Effect Of Transformational Leadership On Organizational Innovation Through Employee Creativity And Internal Social Capital In The Pandemic Time Of Covid-19. Academy of Strategic Management Journal, 20(3), 1–21.
Setiyowati, & Tjahjadi. (2024). Peran Kendali Ukuran Kinerja Dan Keadilan Pada Manajer Milenial. Jurnal Akuntansi Multiparadigma, 15, 16–26.
Sufyanto. (2024). Issue 1 Kanal: Jurnal Ilmu Komunikasi |kanal. 13. https://doi.org/10.21070/kanal.v13i1.1800
Sukarno, G., Rini, H. P., Nur, S., & Niswan, Q. (2023). Performance Improvement Through Individual Characteristics, Motivation, Commitment, Work Group Integration, And Creative Marketing Programs. Proceedings of 6th International Conference of Economic, Business and Government Challenges 2023, 6(1), 120–127.
Suryani, R. S., Agustina, G., Priatna, D. K., & Yulianti, M. L. (2021). Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan Pada Wisma Pendawa Ciumbuleuit Bandung. Jurnal Pendidikan Siber Nusantara, 1(1), 34–43. https://doi.org/10.38035/jpsn.v1i1
Umair Mughal, M. (2020). The Impact of Leadership, Teamwork and Employee Engagement on Employee Performances. Saudi Journal of Business and Management Studies, 05(03), 233–244. https://doi.org/10.36348/sjbms.2020.v05i03.008
Asbari, M., Santoso, B., & Purwanto, A. (2019). Terakreditasi Nasional Pengaruh Kepemimpinan Dan Budaya Organisasi Terhadap Perilaku Kerja Inovatif Pada Industri 4.0. JIM UPB, 8(1). http://ejournal.upbatam.ac.id/index.php/jim
Egenius, S., Triatmanto, B., & Natsir, M. (2020). The Effect of Job Satisfaction on Employee Performance Through Loyalty at Credit Union (CU) Corporation of East Kutai District, East Kalimantan. International Journal of Multicultural and Multireligious Understanding, 7(10), 480–489. https://doi.org/10.18415/ijmmu.v7i10.1891
Eliyana, A., Ma’arif, S., & Muzakki. (2019). Job satisfaction and organisational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144–150. https://doi.org/10.1016/j.iedeen.2019.05.001
Fauzi, A. (2019). Pengaruh Kompetensi terhadap Kinerja Pegawai pada Biro Pemerintahan dan Kerjasama Sekretariat Daerah Provinsi Jawa Barat The Effect of Competence on Performance Employees in Biro Pemerintahan dan Kerjasama Sekretariat Daerah Provinsi Jawa Barat. POLITICON : Jurnal Ilmu Politik, 1(1), 88–103.
Fayzhall, Asbari, M., Purwanto, A., Sestri Goestjahjanti, F., Yuwono, T., Rasyi Radita, F., Yulia, Y., Cahyono, Y., Suryani, P., & Tinggi Ilmu Ekonomi Insan Pembangunan, S. (2020). Transformational versus Transactional Leadership: Manakah yang Mempengaruhi Kepuasan Kerja Guru? Journal of Education, Psychology, and Counseling, 1, 256–275.
Ghozali, I. (2016). Konsep, Teknik Dan Aplikasi Menggunakan Program. SMARTPLS 3.0.
Hair, J. F. ., Hult, G. T. M. ., Ringle, C. M. ., & Sarstedt, Marko. (2017). A primer on partial least squares structural equation modeling (PLS-SEM). Sage.
Hayati, K. (2022). Transformational Leadership: How it’s Effect Work-Life Balance and Employee Engagement. Asian Journal of Economics, Business and Accounting, 22(22), 75–82. https://doi.org/10.9734/ajeba/2022/v22i2230711
Hidayati, Anabella, Hisana, Apriliana, Tito, & Erwandha. (2024). Pengaruh Keterlibatan dan Pemberdayaan Karyawan terhadap Kinerja Karyawan. Journal of Social Sciences and Humanities, 2.
Irbayuni, S., Rahmawati, P., & UPN Veteran Jawa Timur, F. (2020). Dampak Konflik Peran Ganda Dan Stres Kerja Terhadap Turnover Intention Perawat Wanita Yang Sudah Menikah Di Rsm Ahmad Dahlan Kota Kediri. Jurnal Ilmu Administrasi Dan Manajemen, 3(1).
Isabella, Kumala Sari, N., Nora Fazira, D., & Fazira. (2024). Pengaruh Gaya Kepemimpinan Dan Lingkungan Kerja Terhadap Kinerja Pegawai Pada Dinas Tenaga Kerja Provinsi Lampung. Bisnis Dan Industri (EBI), 06(02), 60–66. http://jurnal.cic.ac.id/60|
Jiatong, W., Wang, Z., Alam, M., Murad, M., Gul, F., & Gill, S. A. (2022). The Impact of Transformational Leadership on Affective Organizational Commitment and Job Performance: The Mediating Role of Employee Engagement. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.831060
Katili, P. B., Wibowo, W., & Akbar, M. (2021). The Effects of Leadership Styles, Work-Life Balance, and Employee Engagement on Employee Performance. Quantitative Economics and Management Studies, 2(3), 199–205. https://doi.org/10.35877/454ri.qems319
Kurniawan, I. S. (2019). Faktor-faktor yang mempengaruhi loyalitas karyawan. KINERJA, 16(1), 85–97. http://journal.feb.unmul.ac.id/index.php/KINERJA
Lai, F. Y., Tang, H. C., Lu, S. C., Lee, Y. C., & Lin, C. C. (2020). Transformational Leadership and Job Performance: The Mediating Role of Work Engagement. SAGE Open, 10(1). https://doi.org/10.1177/2158244019899085
Loliyani, R., Loliyana, R., & Enzovani, S. (2024). Pengaruh Social Support, Perceived Organizational Support Terhadap kepuasan Kerja Dan Kinerja Pada PT. Budi Berlian Sejahtera. Jurnal Manajemen Dan Bisnis (JMB), 5(1), 101–119.
Mahayuni, A. A. P., & Dewi, A. A. S. K. (2020). Pengaruh Kepemimpinan Transformasional, Lingkungan Kerja, Dan Motivasi Terhadap Loyalitas Karyawan. Jurnal Manajemen Universitas Udayana, 9(5), 1696–1716. https://doi.org/10.24843/ejmunud.2020.v09.i05.p03
Marwanto, A. E., & Hasyim, W. (2023). Pengaruh Kepemimpinan, Motivasi Dan Lingkungan Kerja Terhadap Loyalitas Karyawan Di PT Penjalindo Nusantara (Metaflex). Jurnal Ikraith-Ekonomika, 6(1), 44–51. http://journals.upi-yai.ac.id/index.php/IKRAITH-EKONOMIKA
Nguyen, P. T., Yandi, A., & Mahaputra, M. R. (2020). Factors That Influence Employee Performance: Motivation, Leadership, Environment, Culture Organization, Work Achievement, Competence And Compensation (A Study Of Human Resource Management Literature Studies). Journal of Digital Business Management, 1(4). https://doi.org/10.31933/DIJDBM
Nur, E. M., Rahman LUBIS, A., Tabrani, M., & Djalil, M. A. (2021). Effects of Leadership, Employee Engagement and Job Satisfaction on Employee Performance: An Empirical Study in Indonesia. Journal of Asian Finance, 8(6), 1129–1139. https://doi.org/10.13106/jafeb.2021.vol8.no6.1129
Oka Warmana, G., & Sufiyan, M. I. (2023). Ketika Perusahaan Berkinerja Buruk, Apakah Membayar Dividen Membantu Meningkatkan Nilai? PROSENAMA, 3, 36.
Ramadhani, M., & Indawati. (2021). Pengaruh Kepemimpinan Transformasional Terhadap Kinerja Karyawan Melalui Otonomi Kerja. Jurnal Ilmu Manajemen, 9(3).
Rini, H. P., Arumsari, D. N., & Dhia, A. (2024). Implementation of Kaizen Organizational Culture On Honda Motor Co. LTd. Proceedings of 7th International Conference of Economic, Business and Government Challenges 2024, 1(1), 41–48.
Robbins, S. P. & Judge, Tim. (2023). Organisational Behavior (9th Edition). Pearson.
Roni Harsoyo. (2022). Teori Kepemimpinan Transformasional Bernard M. Bass dan Aplikasinya Dalam Peningkatan Mutu Lembaga Pendidikan Islam. Southeast Asian Journal of Islamic Education Management, 3(2), 247–262. https://doi.org/10.21154/sajiem.v3i2.112
Saputra, V. A., Mujanah, Dr. S., & Raka Ardiana, Dr. I. D. K. (2023). The Effect of Workload, Authoritarian Leadership, and Career Burnout on Work Loyalty and Employee Performance at PT Doran Sukses Indonesia. Journal of Economics, Finance and Management Studies, 06(01). https://doi.org/10.47191/jefms/v6-i1-15
Setiabudi, M. L., Kirana, K. C., & Wiyono, G. (2023). Pengaruh Kepemimpinan, Fasilitas, dan Teknologi Terhadap Kinerja Karyawan Perusahaan Kontraktor. Jurnal Aplikasi Bisnis Dan Manajemen, 9(2), 595–603. https://doi.org/10.17358/jabm.9.2.595
Setiawan, R., & Ellyana. (2021). The Effect Of Transformational Leadership On Organizational Innovation Through Employee Creativity And Internal Social Capital In The Pandemic Time Of Covid-19. Academy of Strategic Management Journal, 20(3), 1–21.
Setiyowati, & Tjahjadi. (2024). Peran Kendali Ukuran Kinerja Dan Keadilan Pada Manajer Milenial. Jurnal Akuntansi Multiparadigma, 15, 16–26.
Sufyanto. (2024). Issue 1 Kanal: Jurnal Ilmu Komunikasi |kanal. 13. https://doi.org/10.21070/kanal.v13i1.1800
Sukarno, G., Rini, H. P., Nur, S., & Niswan, Q. (2023). Performance Improvement Through Individual Characteristics, Motivation, Commitment, Work Group Integration, And Creative Marketing Programs. Proceedings of 6th International Conference of Economic, Business and Government Challenges 2023, 6(1), 120–127.
Suryani, R. S., Agustina, G., Priatna, D. K., & Yulianti, M. L. (2021). Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan Pada Wisma Pendawa Ciumbuleuit Bandung. Jurnal Pendidikan Siber Nusantara, 1(1), 34–43. https://doi.org/10.38035/jpsn.v1i1
Umair Mughal, M. (2020). The Impact of Leadership, Teamwork and Employee Engagement on Employee Performances. Saudi Journal of Business and Management Studies, 05(03), 233–244. https://doi.org/10.36348/sjbms.2020.v05i03.008
Published
2025-06-06
How to Cite
Rochim, A., Fauzi, A., & Rini, H. P. (2025). Employee Loyalty And Engagement Mediating The Impact Of Transformational Leadership On Employee Performance. Kontigensi : Jurnal Ilmiah Manajemen, 13(1), 150-162. https://doi.org/10.56457/jimk.v13i1.756
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