Gading, Siska Tamara, and Margaretha Pink Berlianto. “The Effect Of Medical And Non-Medical Service Quality On Patient Satisfaction Based On Patient Cognition At XYZ Hospital Jakarta”. Kontigensi : Jurnal Ilmiah Manajemen 12, no. 2 (December 30, 2024): 881-895. Accessed January 8, 2025. https://jurnal.dim-unpas.web.id/index.php/JIMK/article/view/636.