Simaremare, J. P., Handoko, Y., & Kusdyah, I. (2025). The Influence Of Customer Relationship Management, Customer Experience, And Satisfaction On Customer Loyalty At PT. Bima Bisalloy In Bekasi, West Java. Kontigensi : Jurnal Ilmiah Manajemen, 13(2), 757-779. https://doi.org/10.56457/jimk.v13i2.857