Adhistyo, T., Hardiani, W. A. A., & Aswan, M. K. (2021). Effect Of E-Service Quality And Online Review on Guest Satisfaction at Virtual Hotel Operator in The City Of Semarang. Kontigensi : Jurnal Ilmiah Manajemen, 9(2), 500-510. https://doi.org/10.56457/jimk.v9i2.199